FlowGuideAI
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IT Documentation Software for MSPs and IT Teams.

Generate runbooks, network diagrams, onboarding docs, and incident response playbooks — in plain English, in minutes.

Start free — 15 pages/mo →See templates

What FlowGuideAI generates for IT teams

Runbooks & procedures

  • •Server provisioning & decommissioning
  • •Account lockout / unlock procedures
  • •Backup verification routines
  • •Patching & vulnerability remediation

Network & infrastructure

  • •Topology overviews & diagrams
  • •Change management logs
  • •Capacity planning narratives
  • •Site-to-site VPN configurations

Onboarding & access

  • •New-hire IT setup checklists
  • •Offboarding & access revocation
  • •MFA enrollment guides
  • •Role-based access matrices

How it works

STEP 1

Pick a template

Or describe what you need in plain English — e.g. "incident response runbook for a SaaS team using AWS." FlowGuideAI matches you to the closest template or generates from scratch.

STEP 2

Answer 4–6 questions

The AI asks about your environment: cloud providers, identity provider, ticketing system, on-call rotation. Specifics turn into accurate documentation; vagueness becomes [VERIFY:] markers you fix later.

STEP 3

Export and ship

Get a fully formatted document — Markdown for your wiki, PDF for auditors, DOCX for executives. Edit anything inline or regenerate any section without losing the rest.

Why IT teams choose FlowGuideAI

  • Privacy-first: no screen recording, no agents installed on endpoints, no captured screen data.
  • Generates from prompt — works for processes you don’t currently perform on screen (theoretical disaster recovery, hypothetical scaling plans).
  • Tiered pricing scales from solo admin (free, 15 pages/mo) to enterprise (5,000+ pages/mo). Overages billed only above $2 monthly minimum.
  • Plays nicely with your stack: JIRA + Confluence are live; Slack, Microsoft Teams, Vanta, Drata integrations land Q3 2026.

Frequently asked questions

What kinds of IT documentation can FlowGuideAI generate?
Runbooks (server provisioning, account lockout, backup verification, patch management), network and infrastructure docs (topology overviews, change management logs, capacity planning), onboarding and offboarding checklists, MFA enrollment guides, incident response playbooks, and acceptable use policies. You start from a template or describe what you need in plain English; the AI guides you through 4-6 environment-specific questions before generating.
Does FlowGuideAI install agents or record my screen?
No. FlowGuideAI is a generation tool, not a recorder. It produces documentation from descriptions — what your environment is, what the procedure does, who it’s for — rather than capturing screen recordings. There are no agents installed on your endpoints, no telemetry collected, and no screen data stored. This is the privacy-first contrast with tools like Scribe / Loom / Tango that build docs from screen captures.
Can I use FlowGuideAI to generate documentation for compliance audits like SOC 2 or HIPAA?
Yes — Starter ($30/mo) and above unlock the compliance template category. Includes SOC 2 control narratives, HIPAA security risk assessments, ISO 27001 risk assessments, and GDPR privacy notices. Each is a guided template with a structured question flow built around the framework’s actual requirements (not generic boilerplate). Free / Lite tiers are limited to HR / IT / Operations templates.
How does pricing work for an MSP managing multiple clients?
Pricing is per-account and uses a pages-based model. For an MSP with several clients, two patterns work: one Enterprise account with multi-workspace support (separate workspace per client, shared 5,000+ page pool) — or one account per client billed back to that client. Multi-workspace is on Business ($375/mo) and Enterprise tiers. Contact sales for partner pricing if you’re onboarding 5+ clients.
What export formats does FlowGuideAI support?
PDF (browser print + watermarked on free tier), Markdown (.md — fits cleanly into Confluence / Notion / GitHub), HTML (.html — wraps content in a styled standalone document), and a DOCX export coming soon. Your existing wiki tooling can import any of these directly.
Can I customize the templates for my organization’s specific procedures?
Every generated document is fully editable after generation — you can add company-specific names, acronyms, ticketing fields, and any procedural detail the template doesn’t cover by default. Enterprise tier supports BYOK (bring your own AI key) so generations route through your provider, plus branded exports with your logo. Custom template authoring (saved as a reusable template you can re-run) is on the roadmap.
How does FlowGuideAI handle uncertainty when I don’t know an answer to one of its questions?
You can answer "not specified" or skip the question. Wherever the AI doesn’t have a clean answer, it inserts a [VERIFY:] marker into the generated document instead of inventing details. The HALLUCINATION_GUARD prompt rule explicitly forbids fabrication — the AI flags the gap and lets you fill it in afterward. Markers are highlighted in the editor so they’re easy to find and resolve.

Ready to start?

Free tier — no credit card. 15 pages a month, plenty for your first run.

Start free — 15 pages/mo →

Use This in Your AI Assistant

FlowGuideAI is available as a connector for Claude, ChatGPT, and (soon) Gemini. Draft, edit, and manage documentation directly from your AI assistant.

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